Digital Project Manager - ERP & CRM
Grillon,
France
EIGHT Digital
Who are we?
EIGHT Digital is an international agency specializing in digital strategy, creativity and technologies. We support our clients in the implementation, optimization and customization of ERP and CRM solutions to improve their operational efficiency and digital transformation.
As part of our expansion in France, we are looking for a Digital Project Manager specialized in ERP & CRM to manage strategic projects and support our customers in the implementation of high-performance solutions.
Description of the position:
As a Digital ERP & CRM Project Manager, you will be responsible for defining, planning and coordinating the implementation of ERP and CRM solutions in collaboration with our technical and functional teams. You will be involved in all phases of the project, from needs analysis to production, ensuring rigorous follow-up and effective communication with stakeholders.
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Key Responsibilities
- Collect and analyze customer needs in order to define functional specifications.
- Manage the life cycle of ERP & CRM projects (scoping, planning, execution, monitoring, delivery).
- Coordinate development teams, functional consultants and clients.
- Ensure compliance with deadlines, budgets and quality of deliverables.
- Establish monitoring indicators and report on the progress of projects.
- Train and support end users for optimal adoption of the solutions implemented.
Necessary skills
- Proven experience in ERP & CRM project management.
- Good knowledge of ERP and CRM systems (Odoo, Salesforce, Microsoft Dynamics, SAP, etc.).
- Ability to manage projects in agile and waterfall mode.
- Skills in change management and user support.
- Good command of project management tools (Jira, Trello, MS Project, etc.).
- Excellent communication and customer relationship management skills.
Skills Valued
- Experience in systems and API integration.
- Knowledge of SQL and databases.
- Experience in ERP system migration and optimization projects.
- Ability to identify and anticipate project risks.
- Cybersecurity and data protection sensitivity.
- Experience in supporting the digital transformation of companies.
What makes this position exciting
- Intervene on strategic and innovative projects for companies in various sectors.
- Be in direct contact with decision-makers and help them structure their information system.
- Join a dynamic team with a strong culture of innovation.
- Participate in international projects and collaborate with experts from different backgrounds.
- Have prospects for evolution and continuing education opportunities.
Discover EIGHT Digital
What we offer
Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company, but also ...
Working environment
stimulating and collaborative.
Autonomy
in the management of your projects.
Acknowledgement
Prospects for evolution.
Corporate culture
focused on innovation and excellence.